you write:

very confused - have just tried to do ftp exercises (had already done netscape last week) but can't get anywhere. presume beta.xerox.com and rtfm.mit.edu are the hosts and /pub/MOOpapers/VillageVoice.txt and /pub/usenet/news.answers/what-isusenet/part1 are the directories, but am constantly being told that no such file or directory exists.

Am I doing something wrong, or is it the addresses?

It is also very difficult to do this without having the site downloaded - it either costs a packet or is extremely time consuming jumping on and off line any eta on the downloaded version.

we reply:

It is important when using FTP to put in the host information, for e.g. beta.bxerox.com, in the profile window, but in the remote directory box, JUST put in the pub/ and click OK.

Then the trick is to work, by clicking on the relevant subdirectories as they appear , this way you will find the article. ftp is one of the most connection-heavy activities however if you do it outside core phone time and compare with the cost of the floppy discs (3) for a stripped down and compressed netscape, never mind the cost of software some things, at some times take 20 mins plus but if on lowphone calls this is a few pence there is no charge for the internet connection time (none).

The Rape in Cyberspace is also available via the WWW as some of you found out!

Here is the

URL: http://www.cis.ufl.edu/~gmh/ethics/freedom/DibbelRapeInCyberspace.html

Thanks to Dave Williams Tamsin Drury.

From Joe Magee

you write:

I'm a mac user and when I try to 'fetch' Netscape, I get, after 4 or 5 minutes,

"Error: Connection was refused". Do you know what I'm doing wrong?

we reply:

this problem has also been encountered by other mac users, I have a few suggestions, however I am far more PC literate than I am Mac, but here goes:

• Are you on BT or cable? - if cable you may have to make changes to your connection.

• If you have call waiting option this may affect your connection

• You can try changing your settings in the FreePPP box, ask for your connection to timeout after 30 mins instead of the default which I think is 5 mins.

• there is another possibility i.e. the netscape ftp site and all mirror spaces are taken up and after a while netscape gives up queueing calls (the same way it will try and connect with a www server for a few minutes).

From Laura Laurent

you write:

I just spoke to you on the phone about trying to download netscape using ftp, I am now getting an errror message using anonymous as my user id, it says error message-3212, is there anything else I can do?

we reply:

Make sure you type in your e-mail as your password correctly.- If you don't you often get an error message, its worth a try!!

From Derek

you write:

Double clicking on WS_FTP like mad but nothing' s happening!

While typing this I've been getting a dialogue box on the screen saying WASTARTUP. It repeated itself,but every time I clicked on OK it just dissappeared.

I can't start FTP while I'm using the training package (downloaded). This is the seventh attempt to send this e-mail.

When I press SEND it locks out and I have to re-boot.I finally got FTP, but when the screen appeared the exercise relating to it meant nothing to me.

We reply:

Perhaps you do not have enough memory to run these applications, we advised that to do the course you needed 8mg ram at least, preferably 12-16mg. If you have less than 8 then that could be causing these problems.